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MarineEngineParts.com | Testimonials and Reviews

Karl,

 
Thank you for your note. Yes, I camped out at the Main post office package department yesterday morning until the package was cleared. Installed the part yesterday afternoon and all works well.
 
I am pleased with your service and will use Lighthouse again in the future but next time I will pay closer attention to the shipping details.
 
Cheers,
Don
 

 

Sir, 

Your customer service has been outstanding! When I call I get a human being who is helpful and knowledgeable.  Not only that, I received my package the next day!  Well done, outstanding service. 
 
Thank you.
Tony C.
Mays Landing, NJ
 

 I placed an order several weeks ago for exhaust manifolds, a Sherwood D55 water pump and related parts.  Order arrived quickly and free of damage due to excellent packaging. Manifolds fit perfect and are of superior quality. Pricing was fair and you really have almost zero competition. As a small reward for restoring function of my Hatteras, I vow to always check your inventory first. This is even if I require something mundane.

Thank you Partman,

Jake C.

Anoka, MN

 


 Wow , thank you for fast shipping! I will be recommending u to everyone. I'd just like to say I had ordered a hose from another company and paid $ 24.95 for 2 day shipping , that was 5 days ago. Do I need to say more?

Thank u again,

Robert Z.

Sylvania, OH


 I just wanted to congratulate you folks for some really good service. I ordered a bunch of exhaust parts from you via the Internet yesterday afternoon. A  few minutes after I received a confirmation, Greg called me to discuss my order for a particular head gasket set. He was concerned that they may not be the right gaskets and suggested an alternate Fel-Pro gasket. Yes, they cost more but I have to believe that Greg was more interested in me getting the right head gaskets than the extra $20 they cost.

I wrote a blog post about it (silverton34c.blogspot.com) and am about to post my experience at the Silverton Owner's Club website so the 1,100 Silverton owners there will have the benefit of my experience.

You folks know boats and you also know what great customer service is. When I'm busting my knuckles next weekend replace those cylinder heads, the job will be a little easier because you guys took some extra time at the end of the day to help me out.

William L.

Hartford, CT

 


 I ordered a heat exchanger on 11-11 and received it on 11-13. GREAT SERVICE. Unfortunately I need another one as my other one went today. Hopefully I will receive it midweek. Thanks for your great service.

Joseph B.

Boston, MA


 Hi Gregg,

 

My parts arrived today, I couldn’t believe it!!! 5 days Brilliant!

 

Thanks for the fantastic service

 

Cheers,

 Tim G.

Victor Harbor, Australia

 


 Gregg,

I will be glad and I will definitely buy from you again

Best Regards
Dr. R. E.
Tel Aviv, Israel 

 Guys,
 
Thanks for the prompt information. All business should function as you guys do!
I will definitely use you again and let my buds at the Marina know who you are.
 
Thanks again,
 
Mark H.
Lake Odessa, Michigan 

 Hi All,


You are the best. I received my shipment in no time, many Thank Yous.

All my very best,

Daniel S
Rockport, Maine 

 

Hi Greg,

Yes I am very happy with my first order. You have fittings quite difficult to find, your shipping is very fast, and your price beat the competition.

I like also the personal attention you give to your customer.

It makes me feel I am buying from a real store and not an anonymous entity. Thank you.

Sincerely,

Daniel S.

Rockport, Maine

 

Greg,

I am a retired naval architect and also have been a shipbuilder, although I closed my shipyard more than twenty years ago. I worked mostly building commercial vessels.

I join a picture of my boat where the fittings I bought from you are going to be.

I designed and built her in 2011, but she is far from done. This little beauty is for my retirement; spending time going around the many islands we have here.

I will certainly get back to you for other fittings. Boats are never done!

All my best

Daniel S.

Rockport, Maine

 


Thank you.

 

You will def get more biz from me and anyone who asks!
 
Harry S.
Alpine, New Jersey 

 

Greetings,
 
Got my power tilt & trim motor and was thrilled with the service.  I received the right part, received it when you said I would and the price was very reasonable. Thanks also for the catalog.
 
Good Fishin,
 
Ken E.
Rapid City, South Dakota
 

Partman,
  
I appreciate your fast service. I was amazed how quickly you got me manifolds and risers for a 350 mag mpi and at a fantastic price for both the parts and the shipping.
 
Ted G.
Norton, Massachusetts
 

Just received an order today from you after calling it in yesterday after 4:30pm.  Great service!  Do you have a catalog available?  If you do, could you mail to:

Thomas O.
Lumberton, NJ

 


Just a note to let you guys know that my first and definitely not my last order with Partman was a very good experience.  My communications with Gregg on ordering and on a question about gaskets was very helpful.  
The order arrived very quickly and was very well packaged. You can count me as a very satisfied customer. 

Barry M.
Mechanicsburg, PA.

 

 
Dear Pat,
 
Today was the first day that I really enjoyed the boat it performed really well. Thanks for your input!
 
Regards,
 
Cap't. Hayat
New York, NY
 
 
 

 
John,
 
Thank you and your colleagues who helped with the replacement
of the riser. The service that was provided, the personel and you are an asset to
Partman's work force. I appreciated the way it was handled.
 
Tom H.
New York, NY
 

 
I AM A RETURN CUSTOMER TO YOUR BUSINESS AND THAT IS FOR A REASON.  I ALWAYS FIND THE BEST PRICE, SERVICE, AND AVAILABILITY FROM YOU.  I RECENTLY PURCHACED CRUSADER MANIFOLDS AND RISERS FOR FOUR 270 CRUSADERS AT THE HARTFORD BOAT SHOW.  EVERYTHING WAS ARRANGED BY PATRICK WELCH.  HE WAS PROFESIONAL AND DOCUMENTED EVERYTHING VIA E MAIL.  WE ORDERED AT THE SHOW, ONE HOUR LATER THERE WAS A CONFIRMATION E MAIL.  THERE WERE ALSO FOLLOW UP E MAILS VERIFING SHIPMENT. I ARRIVED HOME TO FIND EVERYTHING ORDERED.  
 
GREAT SERVICE!!!  I TELL EVERYONE OF YOUR SERVICE AND THEY CAN'T BELIEVE IT.  KEEP UP THE GOOD WORK,  I WISH ALL COMPANIES I DEAL WITH WERE SO PROFICIENT.
 
DAVE
 

 
Thanks for all the help with my boat parts. Karl did a great job helping me with some odd engine parts for my twin MerCruiser 5.0 mpi's.  Will most definetly pass the word to boating buddies in my Florida area.
 
V/R 
 
Donnie M.
Harold, FL
 

 
Just wanted to thank you for the great customer service. You saved our vacation by having the heat exchanger we needed, shipped it via 2 day shipping, were great about letting me know when it shipped. Gregg was the person I dealt with and I cannot say enough nice things about him. I will be contacting you before anyone else for all our boating part needs. You not gave great customer service but also saved me over $500. A competitor wanted over $1100 for the same part. Thank you so much...keep up the great work. I will be telling fellow boat owners about you.

Madeline
 

 

Dear Clete,

I had to write and tell you how delighted I am with your company.  I have dealt with Pat Welch twice for parts for my 1980 Perkins Diesel.  These parts are almost impossible to find, and both times Pat was able to locate them for me.  

I have seen your ads on Ship Shape TV for years, and thought of you first when I needed these hard to find parts.  Pat really went above and beyond to find them for me. 

Anytime I need parts for this motor – I know exactly where to go.

Thank you,

Bob O.

N.Andover, MA

 


 

Hey Gregg,
 
Thanks for the great service and expertise! My parts arrived on Tues. There are not many really good customer service companies.
 
I'll call you again.
 
Jeff S.
Easton, PA